Executive Summary
This report focuses on the proposed design and requirements for an “information system for authorities”. The information referred to is about crowd data, and this can also be used as a crowd management system for the operation of crowded places. The intention is to consider the needs of practitioners in managing crowds and how they could leverage CrowdDNA and other technologies through a dashboard approach.
User and system requirements have been developed to capture the information required for designing a crowd management dashboard. The user requirements examine what information and how it should be accessed and analysed for the users controlling the dashboard; while the system requirements look at what features the system would require for being an operational system.
A mockup design for the information system (“dashboard”) has been built to explore the design space of the operation management of crowds. The dashboard has been designed to exemplify how potential crowd management data can be acted upon through an operational dashboard and provide key information for authorities managing crowds in a variety of scenarios. This will allow practitioners in industry to better imagine the practical application of CrowdDNA technologies, which are in early-stage scientific development and often not accessible to industry.
